Avenue in Speedway, IN Open now

Reviews about Avenue

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  June 17, 2020, by Lindsey Harris
  I visit this store frequently as I travel to and from this area due to I live in northern Indiana without an Avenue. More frequently than not you visit the store and noone greets or offers assistance for one. Then last night on my most recent and LAST time I will ever shop here the store looked like it was going out of buisness, lots less racks, markdown racks galore, and no shoes on display shelves. Nevertheless I proceeded to register to make a return to which I spent the next 20 minutes waiting for sales clerk to make phone calls on how to do return "Cuz she ain't wanna get in no trouble." To me it was a simple return. Two dresses with ALL the tags on them. Happened to bring wrong online receipt due to buying identical dresses in two separate sizes to see which fit the best. The dresses rang up in the system but she denied to do return. I even told her I paid less than what ringing up and just wanted to return them for what I paid. Online account and called customer service who both verified purchase and she still refused return. A 5 minute interaction turned into 20 plus minutes making me late for dinner plans and leaving WITHOUT making the return AND purchasing other items. I am not giving any more business where the customer can not be served. I highly suggest better and proper training of your staff. Lane Bryant your competition sure knows how to and to keep full shelves...